Welcome to Whispr support. Below you'll find answers to common questions and ways to get help.
Frequently Asked Questions
How do I enable the Whispr keyboard?
- Open Settings on your iPhone
- Go to General → Keyboard → Keyboards
- Tap Add New Keyboard
- Select Whispr
- Tap Whispr again and enable Allow Full Access
Why does Whispr need Full Access?
Full Access is required for the keyboard to communicate with the main Whispr app. The main app handles voice transcription because keyboard extensions have memory limits that prevent loading speech recognition models.
Important: We do not collect or transmit any data. All processing happens on your device.
The voice transcription isn't working. What should I do?
- Make sure you've downloaded a speech model in the Whispr app
- Ensure the Whispr app has been opened at least once
- Check that microphone permission is granted
- Verify Full Access is enabled for the keyboard
- Try restarting your device
How do I download speech recognition models?
- Open the Whispr app
- Go to Settings (gear icon)
- Tap on Model to see available models
- Select and download your preferred model
Smaller models are faster but less accurate. Larger models are more accurate but use more memory.
Does Whispr work offline?
Yes! After downloading a speech model, Whispr works completely offline. No internet connection is required for voice transcription.
What languages are supported?
Whispr supports multiple languages including English, Spanish, French, German, Chinese, Japanese, and many more. The available languages depend on the speech model you download.
How do I cancel my subscription?
- Open Settings on your iPhone
- Tap your Apple ID at the top
- Tap Subscriptions
- Select Whispr
- Tap Cancel Subscription
How do I restore my purchase?
Open the Whispr app, go to Settings, and tap "Restore Purchases". Your previous purchases will be restored automatically if you're signed in with the same Apple ID.
Still Need Help?
If you couldn't find the answer to your question, please don't hesitate to contact us:
- Email: support@trywhispr.app
We typically respond within 24-48 hours.